Shipping and Returns
Delivery and shipping
We ensure your order arrives quickly, safely, and transparently. Below you'll find all the most important information regarding fulfillment, shipping costs, and returns.
Shipping time
Shipping: 24–48 hours
We process orders efficiently and promptly. In most cases, your package will be shipped within 24–48 hours of order confirmation (business days).
Once your parcel has been shipped, you will receive an email with a tracking number.
Shipping cost
Free delivery from: 199 PLN
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We offer free delivery for orders over PLN 199 .
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For orders under PLN 199, the delivery cost is displayed during ordering, before finalizing payment.
Returns
Returns: 30 days
You have 30 days to return your order without giving a reason. We want your shopping experience to be comfortable and completely safe.
Return terms:
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the product should not show any signs of use,
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should be returned in the original packaging (if included),
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We recommend carefully securing the shipment during transport.
Once we receive and verify your return, we will process your refund using the same payment method (or another agreed method).
Do you have any questions?
If you have any questions about shipping, order status, or returns, please contact us – we'll be happy to help and advise.